European Centre for Disease Prevention and Control Vacancy for the post Deputy Head of Unit Information and Communication Technologies/ Head of Section ict quality in the Information and Communication Technologies Unit

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European Centre for Disease Prevention and Control

Vacancy for the post

Deputy Head of Unit Information and Communication Technologies/ Head of Section ICT Quality

in the Information and Communication Technologies Unit


Applications are invited for the above Temporary Agent post at the European Centre for Disease Prevention and Control (ECDC).

The Centre is located in Stockholm, Sweden. The legal base for the Centre is Regulation (EC) No 851/2004 of the European Parliament and of the Council of 21 April 2004 establishing a European Centre for Disease Prevention and Control1.

General description of the tasks and role of the ECDC

The mission of the Centre is to identify, assess and communicate current and emerging threats to human health from communicable diseases. Within this broad mission statement, the main technical tasks of the Centre fall into the following four categories:

  1. Scientific opinions, bringing together technical expertise in specific fields through its various EU-wide networks and via ad hoc scientific panels;

  2. Technical assistance and communication about its activities and results, and disseminating information tailored to meet the needs of its different audiences;

  3. Epidemiological surveillance and networking of laboratories, i.e. developing epidemiological surveillance at European level and encouraging cooperation between expert and reference laboratories;

  4. Early Warning and Response, based on ‘round the clock’ availability of specialists in communicable diseases.

See also the Centre home page at

Working in the Centre

The work in the Centre is characterised by a high level of professionalism and efficiency. We believe each and every staff member’s contribution is important in making the Centre a good place to work with a strong team spirit. We can offer an opportunity of being an important part of a dynamically developing European Agency.

The Centre is organised in the Director’s Office and five units: the Office of the Chief Scientist, the Surveillance and Response Support Unit, the Public Health Capacity and Communication Unit, the Resource Management and Coordination Unit and the Information and Communication Technologies Unit. ECDC strives to be a quality-driven, service-minded organisation that acts as one team. We expect all staff to live these values.

Description of the Unit/Section

With high-level expertise in information and communication technologies, the ICT Unit delivers advice and studies, software products, development expertise, front-end services, application hosting and enterprise infrastructure services in support to ECDCs’ core missions and administration. The Unit advises and supports the Centre notably in regards to the overall governance of IT-Assets and to the definition of IT-strategies, frameworks, policies, methodologies and best practices.

The Unit’s work is carried out in four sections:

ICT-Quality: Being responsible for ICT quality management including drafting of IT quality plan, IT quality policies and methodologies, overall coordination, planning and monitoring of the Unit resources, overview of IT-Assets, coordination of IT-Security, and support to ICT-Internal communication within ECDC.

Business Solutions: Being responsible for delivering strategic and secretarial support to the Information System Strategic Committee and to IT-Portfolio Steering Committees, managing business requirements, conducting studies and projects and maintaining IT-products for all Units.

Development: Providing solution architecture design, development and maintenance of ECDC core-business products as well as products supporting ECDC administration, database modelling, business intelligence architecture, and user-interface development.

Infrastructure: Providing front-end services, application hosting and enterprise infrastructure services, the section aims to build maintainable, compatible and sustainable services, which are scalable according to operational need. The section networks on infrastructure issues with other EU bodies and partners across Europe.

Job description

    The job holder will be responsible for setting up and carrying out the new section’s activities, and for deputising for the Head of Unit as necessary. The jobholder is responsible and accountable to deliver strategic advice on ICT maturity matters, and accordingly to propose yearly plans for ICT-Quality improvements, for the ICT-Programme Management Office, for the ICT-Security and for the ICT-Internal Communication within ECDC. He/she will draft ICT policies, will overall lead the implementation of objectives executed by direct line-managed or other teams in the Unit, and may be tasked with cross-cutting responsibilities such as conducting audits.

    The jobholder will report directly to the Head of Unit ICT as well as represent the Head of Unit when necessary.

    The jobholder will, in particular, be responsible for the following areas of work:

  • Act as financial authorising officer in the absence of the Head of Unit;

  • Manage an appropriate and actionable ICT-Quality plan covering all ICT-Unit activities and processes, supported by the ICT-Quality Officer in the section and the Service Level Agreement manager, in alignment with the Quality section in the Centre.

  • Manage the ICT-Programme Management Office activities with the support of the Programme management officer in the section, covering the planning of annual IT activities, resources and procurements, the reporting on intangible assets, the analysis of IT investments and budgets, the support to internal agreements, and to contract management with external providers, the support in preparation of information system strategic steering committee (ISSC) and portfolio steering committees (PSC).

  • Manage the development and implementation of an ICT-Security plan supported by the ICT-Security officer;

  • Manage the development and implementation of an ICT-Internal communication plan in liaison with the corporate Internal Communication team; prepare ICT communication documentation;

  • Define and update the Quality, Programme management, Security and Communication process areas and ensure up-to-date documentation;

  • Develop ICT internal policies, guidelines and principles related to fields of responsibilities (e.g. service management, testing, security, release management);

  • promote and build common interests for Quality within ICT and with other Units by cooperating closely with them; inform, support and involve as necessary on ongoing and planned Quality activities; provide training, coaching and mentoring as necessary; advise on the strategic rationale of decisions;

  • develop effective working relationships with all ICT and Business stakeholders;

  • Supervise audits and assessments;

  • Contribute to the ICT governance committees as necessary, notably by providing advice and guidance for decision making, and chair the ICT Contractor committee;

  • Contribute personally to continuous improvement objectives and support the Unit as necessary with other tasks.

Qualifications and experiences required
  1. Formal requirements

In order to be an eligible candidate you need to fulfil a set of formal requirements. These requirements are:

  • A level of education which corresponds to completed university studies attested by a diploma when the normal period of university education is four years or more, or a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least one year when the normal period of university education is at least three years2

  • At least 12 years of professional experience (following the award of the diploma) 3

  • Thorough knowledge of one of the languages of the Communities and a satisfactory knowledge of another language of the Communities to the extent necessary for the performance of his/her duties4;

  • Nationality of one of the EU Member States or of Norway, Iceland or Liechtenstein;

  • To be entitled to his or her full rights as a citizen5;

  • To have fulfilled any obligations imposed by the applicable laws on military service;

  • Meet the character requirements for the duties involved; and

  • Be physically fit to perform the duties linked to the post.

B. Selection criteria

To qualify for this post we have identified essential criteria with regard to professional experience and personal characteristics/interpersonal skills. These are:

Professional experience/knowledge:

  • A university degree in Information and Communication Technologies or related professional field and sound knowledge of main ICT functions and processes;

  • Outstanding experience as a manager and/or deputy, successfully leading significantly sized ICT teams, including the management of human and financial resources as well as mid and long-term planning of activities;

  • Strong experience in drafting specifications of Software development, maintenance or acquisition contracts;

  • Outstanding contract management experience, preferable in the area of ICT, directly managing contracts and relationships with contractors;

  • Strong experience in developing and implementing ICT Quality improvements in an organisation based on a disciplined framework in the field of Requirement management, ICT Project management, Software development, Service management and/or Acquisition;

  • Strong experience and detailed understanding of at least two of the following areas: ICT Quality, ICT Resource management, Enterprise Architecture, Communication;

Personal characteristics/interpersonal skills:

  • Excellent managerial skills, including the ability to motivate staff managed directly and indirectly, and implement decisions;

  • Ability to work under pressure and effectively manage multiple responsibilities;

  • Excellent command of English, both spoken and written. Outstanding analytical capabilities and structured approach in communication of visions, guidelines and reports in a business-friendly and user-friendly language;

  • Ability to drive and manage organisation and culture changes in ICT;

  • Highly self-motivated and attentive to details; rapid self-starting, self-organised and with strong resolution capabilities;

  • Committed to deliver quality deliverables and to ensure that objectives are met;

  • Good team player and ability to cooperate effectively in a multicultural environment;

  • Ability to establish effective working relationship with people at all levels, as it is required to play a liaison role and build enduring relationships.

We have also identified experiences and skills that are advantageous for this post. These are:

  • Complementary education in Business Administration,

  • Certification in COBIT, CMMI, TOGAF, PMI, CBAP or equivalents;

  • Experience in change management;

  • Experience in implementing quality improvement plans;

  • Knowledge and experience in public procurement, particularly within the EU regulatory framework;

  • Experience in planning and monitoring of ICT activities and resources in a context of pooled resources.

  • Experience of working in a public administration, and in particular an understanding of the EU context;

  • Knowledge and experience of public health informatics.

Depending on the number of applications received, the selection committee may apply stricter requirements within the aforementioned selection criteria.

Appointment and conditions of employment

The jobholder will be appointed on the basis of a shortlist proposed by the Selection Committee to the Director. This vacancy notice is the basis for the establishment of the Selection Committee’s proposal. Candidates may be requested to undergo written tests. Candidates should note that the proposal may be made public and that inclusion in the shortlist does not guarantee recruitment. The shortlist of candidates will be established following an open selection process.

The successful candidate will be recruited as a Temporary Agent, pursuant to article 2f) of the Conditions of Employment of Other Servants of the European Communities, for a period of five years which may be renewed. The appointment will be in grade AD 10.

Applicants should note the requirement under the EU staff regulations for all new staff to complete successfully a probationary period.

For any further information on contractual and working conditions, please refer to the Conditions of Employment of Other Servants of the European Communities, which are available at the following link:

The place of employment will be Stockholm, where the Centre has its activities.

Successful candidate appointed by the Director will be required to be available at the shortest notice possible.

Reserve list

A reserve list may be created and used as a reserve for recruitment, should similar vacancies arise. It will be valid until 31 December 2016 and may be extended.

Commitment to serve the public interest independently

Prior to appointment, the candidate will be required to make a declaration in relation to the interests that might be considered prejudicial to his/her independence. The Director will examine such declarations and take measures if necessary. Similarly, after appointment, the jobholder may be required to make such a declaration and may be asked to divest himself of any interests deemed by ECDC to pose a potential conflict of interest.

Equal opportunities

ECDC applies equal opportunities and accepts applications without distinction on the grounds of age, race, political, philosophical or religious conviction, sex or sexual orientation and regardless of disabilities, marital status or family situation.

Application procedure

To apply please send a completed application to clearly indicating the vacancy reference and your family name in the subject line of the email.

For your application to be valid you must complete all required sections of the application form, which should be submitted in Word or PDF format and in English. Any incomplete applications will be considered invalid.

The ECDC application form can be found on our website here:

The closing date for the submission of applications is 19 October 2015, at 24:00 CET.

At a later stage you may be requested to supply documentary evidence, in original, in support of the statements that you make for this application. As a candidate please be informed that should you be offered a position a mandatory medical analysis and physical check-up is done with a selected medical service.

Due to the large volume of applications received, only candidates selected for interviews will be notified. Further information regarding the status of this selection procedure can be found on our website using the above link.

The Selection process

For detailed information regarding the selection process at ECDC, please refer to the Internal Procedure on Recruitment and Selection at ECDC available at the following link:

Applicants are reminded that the work of the selection committee is confidential. It is forbidden for applicants to make direct or indirect contact with members of these committees or for anybody to do so on their behalf.

Applicants are also advised that references may be requested at a later stage of the recruitment process.

Protection of personal data

Please note that the personal information ECDC requests from applicants will be processed in line with Regulation (EC) N° 45/2001 of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data.  The purpose of processing of your personal data is to support the selection procedures at ECDC. This processing may involve distribution of this data to other Community institutions. For further information or exercise of your rights (such as the right to access or the right to correct my data), contact can be taken with the Human Resources section.

1 Official Journal No. L 142 of 30 April 2004, page 1

2 Only diplomas and certificates that have been awarded in EU member states or that are the subject of equivalence certificates issued by authorities in the said Member States shall be taken into consideration

3 Compulsory military service is always taken into consideration.

4 In addition, in order to be eligible for a promotion through an annual promotion exercise the staff members have to have a working knowledge of a third EU language, as described in the applicable Staff Regulations and Implementing Rules.

5 Prior to the appointment, the successful candidate will be asked to provide a certificate from the police file to the effect of non-existing criminal record.

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