Interim Report for the Quality Assessment of Research



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2002:
Dissertations
Blonk, H.C. van der (05-03-2002). Changing the order, ordering the change. Evolution of an information system at Dutch railways. VU. (Amsterdam: Thela Thesis). ((Co-)promot.: prof. dr A. A. I. Holtgrefe & dr E. R. K. Spoor).

Vis, I.F.A. (17-05-2002). Planning and Control Concepts for Material Handling Systems. Erasmus Universiteit, 244 pp. (Rotterdam: ERIM Research in Management en Trail Thesis). ((Co-)promot.: M. B. M. prof.dr. Koster & R. Dekker).


Academic Publications
In Journals
Castelfranchi, C. and Tan, Y.H., (2002). The Role of Trust and Deception in Virtual Societies. International Journal of Electronic Commerce, 6, (3), 54-70.

Gilbert, C.L. & Zant, W. (2002). Restaurar el balance con otros usos o destrucción de café en el mercado mundial. Ensayos sobre Economía Cafeteria, 18, 33-39.

Huysman, M.H. (2002). Comments on community knowledge sharing. Reflections, The SOL Journal, MIT Press, 4(2), 45-46.

Tan, Y.H. & Thoen, W. (2002). Formal aspects of a generic model of trust for electronic commerce. Decision Support Systems, 33, 233-246.


Book Chapters
Heijden, H. van der (2002) On the cognitive-affective structure of attitudes towards information systems. In Proceedings of the International Conference on Information Systems (ICIS). Barcelona, Spain.

Heijden, H. van der (2002). Factors affecting the success of mobile payment systems. In Proceedings of the 14th Bled electronic commerce conference. Bled, Slovenia.

Heijden, H. van der & P. Valiente (2002) The value of mobility for business process performance: evidence from Sweden and the Netherlands. In Proceedings of the European Conference on Information Systems. Gdansk, Poland.

Heijden, H. van der & T. Verhagen (2002). Measuring and assessing online store image: a study of two online bookshops in the Benelux. In Proceedings of the 35 Hawaiian International Conference on System Sciences (HICSS).

Herk, H. van (2002). Zijn in marktonderzoek gevonden culturele verschillen echt? Het bepalen van equivalentie in internationaal onderzoek middels detectie van bias. In Bronner, E.A. e.a. (Ed.), Ontwikkelingen in het Marktonderzoek, Jaarboek 2002; Marktonderzoekassociatie. (pp. 109-125). Haarlem: de Vrieseborch.

Herk, H. van & Velden, M. van de (2002). Measuring Preferences in a Cross-National Context. In (Ed.), Marketing Science Conference Edmonton 2002. (pp. 122). Edmonton: University of Alberta Business School.

Huysman, M.H. (2002). A critical evaluation of the practice of knowledge management. In Ackermann, S., Wulf, V. & Pipek, V. (Ed.), Sharing expertise: beyond knowledge management. (pp. 123-155). Cambridge MA: MIT Press.

Huysman, M.H. & Leonard, D. (2002). An Organizational Learning Perspective on Corporate Acquisitions. In -- (Ed.), Proceedings of the 35th Hawaiin International Conference on Systems Science.

Huysman, M.H. & Sole, D. (2002). Communities of Practice and the role of location: revealing limits of .... In -- (Ed.), Proceedings of the International Conference on Information Systems.

Huysman, M.H. (2002). Organizational Learning and communities of Practice, a social constructivist perspective. In -- (Ed.), Proceedings of the third European Conference on Organizational Knowledge, Learning and Capabilities.

Montfort, C.A.G.M. van, Masurel, E. & Nijkamp, P. (2002). Entrepreneurship and innovation in the SME sector. In Acs, Z.J. & Nijkamp, P. (Ed.), The Emergence of the Knowledge Economy: A Regional Perspective. New York (USA): Springer Verlag.

Montfort, C.A.G.M. van, Ridder, G. & Kleinknecht, A.H. (2002). The Innovation decision and fixed costs. In Acs, Z. & Nijkamp, P. (Ed.), The Emergence of the Knowledge Economy. New York (USA): Springer Verlag.

Ratnasingam, P., Pavlou, P. and Tan, Y.H. (2002). The importance of technology trust in B2B electronic commerce. In Loebbecke, C. and Wigand, R. (eds.), Proceedings of the 15th Bled Electronic Commerce Conference.

Roodbergen, K.J. & Vis, I.F.A. (2002). Short term storage of goods in cross-docking operations. In Meller, R.D. et al (Ed.), Progress in Material handling research: 2002.

Sasovova, Z. (2002). Socially Embedded Attitudes towards IT. In Huysman, M. & Wulf, V. (Ed.), Research Workshop on Social Capital and IT. (pp. 140-176). Amsterdam: Vrije Universiteit.

Tan, Y.H. and Thoen, W. (2002). Electronic contract drafting based on risk and trust assessment. In Loebbecke, C. and Wigand, R. (eds.), Proceedings of the 15th Bled Electronic Commerce Conference, 2002.

Tan, Y.H. and Thoen, W. (2002). Using event semantics for modeling contracts. In Sprague, R.H. (ed.), Proceedings of the 35th Hawaii International Conference on Systems Sciences (HICSS-35), IEEE Computer Society, Los Alamitos (Cal).

Vis, I.F.A. & Roodbergen, K.J. (2002). Examining supply chains from practice. In Klose, A., Speranza, M.G. & Wassenhove, L.G. van (Ed.), Quantitative Approaches to Distribution Logistics and Suplly Chain Management. (Lecture Notes in Economics and Mathematical Systems, 519, pp. 3-18). Berlin: Springer Verlag.

Vis, I.F.A. (2002). A set partitioning apporach to determine the minimum number of vehicles required. In Meller, R.D. et al (Ed.), Progess in Material handling research: 2002.

Wiegmans, B.W., Masurel, E. & Nijkamp, P. (2002). Intermodal freight terminals: an analysis of the terminal market. In McKinnan, A., Button, K. & Nijkamp, P. (Ed.), Transport Logistics. (pp. 229-252). Cheltenham: Edward Elgar.


Books / Monographs
Brohm, R. (2002). The Tacit Revolt. In Combes, Cherry, Grant, David, Hardy, Cynthia, Keenoy, Tom, Oswick, Cliff & Philips, Nelson (Ed.), Organizational Discourse: From Micro-Utterances to Macro-Inferences. London: KMPC, The Management Centre, King's College.

Huysman, M.H. & Wit, D. de (2002). Knowledge sharing in Practice. Dordrecht: Kluwer Academics Publishers, 200 pp.


Professional Publications
Baycan Levent, T., Masurel, E. & Nijkamp, P. (2002). Diversity in Entrepreneurship: Ethnic and Female Roles in Urban Economic Life. Research Memorandum (Int. r. no. 2002-32). Economisch en Sociaal Instituut (ESI), 45 pp.

Baycan Levent, T., Masurel, E. & Nijkamp, P. (27-08-2002). Entrepreneurial Process and Performance: A Study on Turkish Female Entrepreneurs in Amsterdam. 42nd ERSA Congress: Dortmund (27-08-2002 - 31-08-2002). Congresbijdrage.

Beusmans, P.M.M.M. (2002). Modern mededingingsbeleid versus modern ondernemerschap. Avenir - Economisch Bulletin, 8(5), 30-30.

Beusmans, P.M.M.M. & Jonkeren, O.E. (2002). Mededingingswet versus brancheorganisaties 2002. Economisch en Sociaal Instituut (ESI), 58 pp.

Beusmans, P.M.M.M. (2002). International Association of Conference Interpreters Code of Ethics in Business Advertising. Amsterdam: ESI-VU, 9 pp.

Beusmans, P.M.M.M. (2002). Marktstructuur Vastgoedmanagement. Amsterdam: ESI-VU, 24 pp.

Burgering, C.L.A. (2002). Hedendaagse eisen aan websites van moderne ondernemers. Avenir - Economisch Bulletin, 8(5), 33-33.

Burgering, C.L.A. & Quené, H.E. (2002). Resultaten BVO VAN 2000. Amsterdam: ESI-VU, 28 pp.

Florax, R.J.G.M., Graaff, T. de, Nijkamp, P. & Montfort, C.A.G.M. van (14-06-2002). Spatial effects and non-linearity in spatial regression models: simulation results for a general misspecification test. Toulouse, France, Spatial Econometrics Workshop.

Goor, A.R. van & Ploos van Amstel, W. (2002). 1. Heeft u al een SCM relatie? 2. Distributielogistiek en supplychain management. 3. Ketenbegrip in historisch perpectief. CDrom Logistieke kennisbanken.

Goor, A.R. van & Ploos van Amstel, W. (2002). E-Logistics als succesfactor voor E-commerce. CDrom Logistieke kennisbanken, 2e kwart..

Goor, A.R. van & Ploos van Amstel, W. (2002). Inkooplogistiek en SCM: Efficient Replishment Upstream. CDrom Logistieke kennisbanken, 4e kwart..

Goor, A.R. van & Leyen, E. (2002). Nog veel ruis in distributieketen. Cahier Logistieke kennisbanken, 1, 77-93.

Goor, A.R. van & Leyen, E. (2002). Scenario's Food branche 2001. Cahier Logistieke kennisbanken, 2, 55-73.

Goor, A.R. van & Ploos van Amstel, W. (2002). The need is speed. Cahier Logistieke kennisbanken, 2, 75-88.

Goor, A.R. van, Wilschut, A., Haak, E. & Mulder, R. (2002). Zicht op CPFR en VMI. Houten: Onderzoekspublikatie Nyenrode/Involvation, 23 pp.

Goor, A.R. van & Leeuw, S. de (2002). DRP en magazijnbesturing. In Koster, R. de, Duyker, J.P. & Ploos van Amstel, M.J. (Ed.), Praktijkboek Magazijnen en Distributiecentra. (pp. 2.7E 1-2.7E 14). Den Haag: Ten Hagen Stam.

Goor-Balk, H.J.M. van & Warmerdam, E.H. (2002). Anne Frank Huis; Publieks- en tevredenheidsonderzoek onder de bezoekers april 2001-maart 2002. Economisch en Sociaal Instituut (ESI), 57 pp.

Goor-Balk, H.J.M. van & Warmerdam, E.H. (2002). De passe-partout-bezoekers na de Museumnacht Amsterdam 2001. Amsterdam: ESI-VU, 20 pp.

Goor-Balk, H.J.M. van, Masurel, E. & Warmerdam, E.H. (2002). Uitmarkt 2002; Publieks- en tevredenheidsonderzoek. Amsterdam: ESI-VU, 48 pp.

Goor-Balk, H.J.M. van & Warmerdam, E.H. (2002). Van Gogh Museum; Publieks- en tevredenheidsonderzoek juli 2001 - juni 2002. Amsterdam: ESI-VU, 68 pp.

Heijden, H. van der & L. Sangstad Sørensen, The mobile decision maker: mobile decision aids, task complexity, and decision effectiveness, Working paper 2002-25, Copenhagen Business School, 2002

Heijden, H. van der & L. Sangstad Sørensen, Measuring attitudes towards mobile information services: an empirical validation of the HED/UT scale, Working paper 2002-24, Copenhagen Business School, 2002.

Heijden, H. van der & P. Valiente, Mobile business processes: cases from Sweden and the Netherlands, Working paper 2002-14, Stockholm School of Economics, 2002

Heijden, H. van der, The personal usage of online information services: theory and empirical investigation, Working paper 2002-24, Vrije Universiteit Amsterdam, 2002

Herk, H. van (2002). Hoe evalueren consumenten merkextensies? Marketing Mix Digest, 10.

Herk, H. van (2002). Kennis van nabijgelegen markten opgedaan door dochterondernemingen bepaalt succesvolle marktentree. Marketing Mix Digest, 10.

Herk, H. van, Bijmolt, T.H.A. & Poortinga, Y.H. (2002). Rating versus Ranking in a Cross-National Context: Effects of response style on a values scale. VU Research Memorandum (Int. r. no. 2002-19). Informatiekunde, Marketing en Logistiek (IML), 34 pp.

Huysman, M.H. (2002). Design requirements for knowledge sharing tools, a need for social capital analysis. In Huysman, M. & Wulf, V. (Ed.), Research Workshop on Social Capital and IT. Amsterdam: Vrije Universiteit.

Kleijn, E.A.H. (2002). Succesvol modern ondernemerschap vereist relevante prestatiekentallen. Avenir - Economisch Bulletin, 8(5), 36-36.

Kleijn, E.A.H., Masurel, E. & Senf, J. (2002). Branche-overzicht 1999-2000; Bedrijfsvergelijkend onderzoek onder de leden van de BKN. Amsterdam: ESI-VU, 52 pp.

Maignan, I.S.J., Domke, D., Egri, C. & Ralston, D. (01-08-2002). Cultural Values in Flux? The Interactive Effects of Generation and Country on Value Differencec. Denver, 2002 Academy of Management Conference.

Maignan, I.S.J., Terpstra, J., Ralston, D., Napier, N. & Thang, N. van (01-12-2002). Vietnam: A Cross-Cultural Comparison of Attitudes Towards Upward Unfluence. Hong Kong, Asia Academy of Management.

Montfort, C.A.G.M. van & Masurel, E. (2002). Innovatie en ondernemersschap in de MKB-sector. AEnorm, 36, 13-16.

Peters, S.C.A., Heng, S.H. & Vet, R. (2002). Formation of Information Systems Strategy in a global financial company. Information and Organization, Jan., 101-123.

Peters, S.C.A. (06-12-2002). Verandering in de dienstverlening, innovatie of ECT kosten. (). Amsterdam: Vrije Universiteit.

Schoonbergen, T.F. & Risseeuw, P.A. (2002). BVO 2001 boven verwachting. Reflector, 51(7/8), 38-41.

Tack, P.J. (2002). Samenwerken met concullega's. Avenir - Economisch Bulletin, 8(5), 29-29.

Valiente, P. & H. van der Heijden, A Method to Identify Opportunities for Mobile Business Processes, Working paper 2002-10, Stockholm School of Economics, 2002.

Vis, I.F.A. (2002). Opslag en overslag kunnen efficienter. Tijdschrift voor Inkoop en Logistiek, 6, 40-41.

Warmerdam, E.H. (2002). Publieksonderzoek Museumnacht 2001. Avenir - Economisch Bulletin, 8(5), 37-37.

Warmerdam, E.H. & Goor-Balk, H.J.M. van (2002). Marinemuseum; Publieks- en tevredenheidsonderzoek mei 2001-april 2002. Amsterdam: ESI-VU, 52 pp.

Warmerdam, E.H. & Kleijn, E.A.H. (2002). Top-HEAO; een evaluatie van de opleiding onder Top-HEAO-studenten. Amsterdam: ESI-VU, 87 pp.
2003:
Dissertations
Verhagen, T. (25-09-2003). Understanding Online Purchase Behavior. VU Amsterdam, 230 pp. (Amsterdam: Thela Thesis). ((Co-)promot.: Prof. Dr M. R. Creemers, prof. dr G. J. Bamossy & dr J. G. M. van der Heijden).
Academic Publications
In Journals
Heijden, J.G.M. van der (2003). Factors influencing the usage of websites: the case of a generic portal in the Netherlands. Information and Management, 40(6), 541-549.

Heijden, J.G.M. van der & Verhagen, T. (2003). Understanding online purchase intentions: contributions from technology and trust perspectives. European Journal of Information Systems, 12(1), 41-48.

Tan, Y.H. & Thoen, W. (2003). Electronic contract drafting based on risk and trust assessment. International Journal of Electronic Commerce, 7(4), 55-72.
Book Chapters
Gerrits, J.W.M. (2003). Business Process Redesign. In Brink, G.J. van den (Ed.), Banking / Trading - Operations Management. (pp. 155-180). Houndmills, Basingstoke, Hampshire: Palgrave Macmillan.

Gerrits, J.W.M. (2003). Processing and the Internet: Implications for the Back Office. In Brink, G.J. van den (Ed.), Banking / Trading - Operations Management. (pp. 81-94). Houndmills, Basingstoke, Hampshire: Palgrave Macmillan.

Heijden, J.G.M. van der & Sorensen, L.S. (2003). Measuring attitudes towards mobile information services: an empirical validation of the HED/UT scale. In Ciborra, C. (Ed.), European Conference on Information Systems. Naples, Italy.

Heijden, J.G.M. van der & Sorensen, L.S. (2003). Observations on the use of mobile decision aids for consumer decision making. In Giaglis, G.N., Werthner, H., Tschammer, V. & Froeschl, K.A. (Ed.), 2nd International Conference on Mobile Business. Vienna, Austria: Austrian Computer Society, Vienna.

Heijden, J.G.M. van der (2003). Ubiquitous computing, user control, and user performance: conceptual model and preliminary experimental design. In Lechner, U. (Ed.), Research Symposium on Emerging Electronic Markets. Bremen, Germany.

Huysman, M.H. & Wit, D. de (2003). A Critical evaluation of knowledge management practices. In Ackerman, M., Pipek, V. & Wulf, V. (Ed.), Sharing Expertise, beyond knowledge management. (pp. 27-56). Cambridge MA: MIT Press.

Huysman, M.H. (2003). Communities of Practice, facilitating social learning while frustrating organizational learning. In Tsoukas, H. & Mylonopoulus, N. (Ed.), Organizations as knowledge systems. Houndmills UK: Palgrave.

Huysman, M.H. & Baalen, P. van (2003). Looking into the black box of strategic activities, an activity theoretical perspective. In -- (Ed.), Proceedings of the international conference on organizational knowledge and learning. Barcelona.

Leeuwen, J.C. van & Heijden, J.G.M. van der (2003). Mobile services for group decision support. In Wigand, R.T., Tan, Y.H., Gricar, J., Pucihar, A. & Lunar, T. (Ed.), 16th Bled Electronic Commerce Conference. Ljubljana: University of Maribor.

Tan, Y.H. (2003). A trust matrix model for electronic commerce. In Nixon, P. & Terzis, S. (Ed.), Trust Management. (Lecture Notes in Computer Science, pp. 33-45). Berlin: Springer Verlag.

Tan, Y.H. & Gordijn, J. (2003). A design methodology for trust and value exchanges in business models. In Wigand, R.T., Tan, Y.H., Gricar, J., Pucihar, A. & Lunar, T. (Ed.), Proceedings of the 16th Bled Electronic Commerce Conference. Ljubljana.

Tan, Y.H. & Brodsky, L. (2003). A risk management perspective of ASPs. In -- (Ed.), Proceedings of the 11th European Conference on Information Systems (ECIS). Naples, Italy.

Tan, Y.H., Pavlou, P.A., Ratnasingam, P. & Gefen, D. (2003). Faciliating conditions and institutional trust in electronic marketplaces. In Khosrow-Pour, M. (Ed.), Proceedings of the Information Resource Management Association. Hershey (PA): Idea Group Publishing.

Tan, Y.H., Pavlou, P.A. & Gefen, D. (2003). Institutional Trust and Familiarity in Online Interorganizational Relationships. In -- (Ed.), Proceedings of the 11th European Conference on Information Systems (ECIS). Naples, Italy.

Tan, Y.H. & Ratnasingam, P. (2003). Institutional trust related EDI lessons for eMarketplaces. In Wigand, R.T., Tan, Y.H., Gricar, J., Pucihar, A. & Lunar, T. (Ed.), Proceedings of the 16th Bled Electronic Commerce Conference. Ljubljana: University of Maribor.

Tan, Y.H., Pavlou, P.A. & Gefen, D. (2003). The transitional role of institutional trust in online interorganizational relationships. In Sprague, R. (Ed.), Proceedings of the 36th Hawaiian International Conference on System Sciences (HICSS'2003). Los Alamitos (CA): IEEE Computing Society.

Verhagen, T., Meents, S. & Tan, Y.H. (2003). Distinghuishing different types of trust in online B2B marketplaces. In Lechner, U. (Ed.), Proceedings of the 10th Research Symposium on Emerging Electronic Markets (RSEEM).

Verhagen, T., Tan, Y.H. & Meents, S. (2003). Perceived risk and trust associated with purchasing at Electronic Marketplaces. In Bijlsma-Frankema, K. & Nooteboom, B. (Ed.), EIASM second workshop on trust within and between organizations 2003. Amsterdam.


Books / Monographs
Huysman, M.H., Wenger, E. & Wulf, V. (Ed(s).). (2003). Communities and Technologies. Dordrecht: Kluwer Academics, 484 pp.

Tan, Y.H., Wigand, R.T., Gricar, J., Pucihar, A. & Lunar, T. (Ed(s).). (2003). 16th Bled Electronic Commerce Conference. Ljubljana: University of Maribor.


Professional Publications
Feldberg, J.F.M. & Heijden, J.G.M. van der (2003). Interorganisational Information Sharing and the Use of Decision Aids in Category Management. In Wigand, R.T., Tan, Y.H., Gricar, J., Pucihar, A. & Lunar, T. (Ed.), Proceedings of the Sixteenth Bled Electronic Commerce Conference.

Huysman, M.H., Steinfeld, CH., Jang, C.Y., David, K., Huis in 't Veld, M., Poot, J. & Mulder, I. (2003). Virtual Teams and the Approportion of Communication Technology: Exploring the concept of media stickiness. Computer Supported Cooperative Work, 411-436.

Huysman, M.H., Cummings, S.R. & Heeks, R. (2003). Knowledge and Learning in Online Communities in Development: A social Capital Perspective. Development Informatics, Working Paper Series (Int. r. no. ). University of Manchester, pp.

Huysman, M.H., Stam, E., Rooijen, J., Flier, A. van der & Krauze, T. (2003). Knowledge sharing and the role of ICT in the Dutch Greenhouse region. In -- (Ed.), Amsterdam.

Huysman, M.H. & Brohm, R. (2003). The Utopia of communities: an etnographic account of the rise and fall of business communities. In -- (Ed.), Proceedings of the fifth International Conference on Organizational Learning. Lancaster, UK.

Keller, W.J., Erkel, R. van, Damstra, A.J. & Klein, M.A. (2003). Content Management en Portals; kennis- en contentbeheer op het web. Den Haag: tenHagenStam, 263 pp.

Leeuwen, J.C. van, Heijden, J.G.M. van der, Kronsteiner, R. & Kotsis, G. (2003). Group decision support for resource allocation decisions in three-person groups. VU Vrije Universiteit, 38 pp.

Tan, Y.H. (26-06-2003). Makelaars in Vertrouwen. Amsterdam: VU Uitgeverij. pp 22.

Verhagen, T. (2003). Effectieve online marketing: website content als instrument en taal. Tijdschrift voor de Marketing.

Verhagen, T., Ham, E. van den & Creemers, M.R. (2003). Functional online store attributes: towards a classification of CDSS content. Serie Research Memoranda (Int. r. no. 2003-11). Informatiekunde, Marketing en Logistiek (IML), 24 pp.


2004:
Academic Publications
In Journals
Dastani, M., Hulstijn, J. & Torre, L.W.N. van der (2004). How to decide what to do? European Journal of Operational Research, 160(3), 762-784.

Huysman, M.H. (2004). Handbook of Organizational learning and Knowledge. [Bespreking van: Easterby-smith, M., Lyles, M.A., Handbook of Organizational learning and Knowledge Uitg.: Blackwell, Oxford (2004)]. In: Organization Studies, 25.

Huysman, M.H. (2004). Practices of managing knowledge sharing: Towards a second wave of knowledge management. Knowledge and Process Management, 11, 2, 81-92.

Verhagen, T. & Heijden, J.G.M. van der (2004). Online store image: conceptual foundations and empirical measurement. Information and Management, 5(41), 609-617.

Vis, I.F.A. & Harika, I. (2004). Comparison of vehicle types at an automated container terminal. OR Spectrum, 26, 117-143.
Book Chapters
Boella, G., Hulstijn, J. & Torre, L.W.N. van der (2004). Virtual organizations as normative multiagent systems. In Ralph, J. & Sprague, R.H. (Ed.), Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05). Los Alamitos Society: IEEE Computer Society.

Brohm, R. & Huysman, M.H. (2004). Reinterpreting the Role of Professionals and their Practice in Organizations from CoP to PCO. In Combes, C., Grant, D., Keenoy, T., Oswick, C., Sabelis, I., Veenswijk, M. and Ybema, S. (Eds.), Organizational Discourse: Artefacts, Archetypes and Architexts. London: KMCP.

Dastani, M., Hulstijn, J. & Dignum, F. (2004). Coherrence Constraints for Agent Interaction. In Dignum, F., van Eijk, R. & Huget, M.P (Eds.), Developments in Agent Communication. (pp. 147-166). New York: Springer Verlag.

Dastani, M., Riemsdijk, B. van, Hulstijn, J., Dignum, F. & Meyer, J.J. Ch. (2004). Enacting and Deacting Roles in Agent Programmeming. In Odell, J., Giorgini, P. & Muller, J.P. (Eds.), Agent-Oriented Software Engineering V. Springer verlag.

Dastani, M., Herzig, A., Hulstijn, J. & Torre, L.W.N. van der (2004). Inferring trust. In Leite, J. (Ed.), Proceedings of Fifth Workshop on Compututional Logic in Multi-agent Systems (CLIMA V). Berlin: Lecture Notes in Computer Science.

Dastani, M., Hulstijn, J., Dignum, F. & Meyer, J.J. Ch. (2004). Issues in Multiagent System Development. In Jennings, N.R., Sierra, C., Sonenberg, L. & Tambe, M. (Eds.), Proceedings of the third International Joint Conference on Autonomous Agents and Multiagent Systems (AAMAS'04). (pp. 922-929). New York: ACM Press.

Gordijn, J., Kartseva, V., Schildwacht, J., Wieringa, R.J. & Akkermans, J.M. (2004). Developing a Domain-Specific Cross-Organizational RE Method. In Proceedings of the 12th IEEE International Requirements Engineering Conference. (pp. 134-143). Washington, DC, USA: IEEE Computer Society.

Harink, J.H.A. (2004). The EPOS-method: determining the suitability of forms of e-procurement. In Proceedings of IPSERA 2004 conference. Italie: IPSERA.

Hulstijn, J. & Torre, L.W.N. van der (2004). Combining goal generation and planning in an argumentation framework. In Hunter, A. (Ed.), Proceedings of the International Workshop on Non-monotonic Reasoning (NMR'04). Whistler, Canada: Pacific Institute.

Hulstijn, J. & Maudet, N. (2004). Uptake and Joint Action. In Tummolini, L. & Castelfranchi, C. (Ed.), Proceedings of the Fourth Conference on Collective Intentionality, Siena. Siena: Universita Siena.

Huysman, M.H. (2004). Design Requirements for knowledge-sharing tools: A need for social capital analysis. In Huysman, M. & Wulf, V. (Eds.), Social Capital and IT. (pp. 187-208). Cambridge: MIT Press.

Huysman, M.H. (2004). Organizational learning and knowledge Management. In Andriessen, J.H.E. & Fahlbruch, B. (Eds.), How to manage experience sharing: From Organizational Surprises to Organizational knowledge. Oxford: Elsevier science.

Huysman, M.H. (2004). Practices of managing knowledge sharing. In Andriessen, J.H.E. & Fahlbruch, B. (Ed.), How to manage experience sharing: From Organizational Surprises to Organizational knowledge. Oxford: Elsevier Science.

Huysman, M.H. & Wulf, V. (2004). Social Capital and IT, current debate and research. In Huysman, M. & Wulf, V. (Eds.), Social Capital and IT. (pp. 1-17). Cambridge: MIT Press.

Kartseva, V. & Tan, Y.H. (2004). Designing Control Mechanisms for Value Exchanges in Network Organisations. In Kimbrough, S.O. & Wu, D.J. (Ed.), Formal Modelling for Electronic Commerce: Representation, Inference, and Strategic Interaction. (pp. 231-244). Berlin: Springer.

Kartseva, V., Gordijn, J. & Tan, Y.H. (2004). Analysis preventative and detective control mechanisms in international trade using value modelling. In Proceedings of the 6th International Conference on Electronic Commerce. Association for Computing Machinery (ACM).

Kartseva, V. & Tan, Y.H. (2004). Towards a Typology for Designing Inter-Organisational Controls for Network Organisations. In Klein, S. (Ed.), Proceedings of The 11th research Syposium on Emerging Markets (RSEEM 2004). Dublin, Ireland.

Kartseva, V., Tan, Y.H. & Gordijn, J. (2004). Towards a modelling tool for designing control mechanisms in network organisations. In Proceedings of the 17th Bled International e-Commerce Conference. Bled, Slovenia.

Kartseva, V., Gordijn, J. & Tan, Y.H. (2004). Value-based Business Modelling for network organizations: Lessons Learned From the Electricity Sector. In Proceedings of the 12th European Conference of Information Systems. Turku, Finland.

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